PRIVACY POLICY
Thank you for booking with Kate Sergi Makeup.
This Privacy Policy explains how Kate Sergi Makeup collects, uses, stores and protects any personal information you voluntarily provide when booking a service or making an enquiry.
Please read this Privacy Policy before submitting your personal information. By making a booking, you acknowledge and accept the practices outlined below.
Your Privacy
At Kate Sergi Makeup, your privacy is important. Personal information is collected only where necessary to provide a safe, professional and personalised service.
Information We Collect:
We may collect personal information for the following purposes:
1. Client Safety
To ensure treatments and services are performed safely, we may collect information relating to your health or medical history where relevant. This may include allergies, pregnancy, medications, skin conditions or sensitivities that could affect the suitability of certain products or services. This information is collected solely to provide safe and appropriate treatments and is not used for any other purpose.
2. Bookings & Client Identification
To manage your appointments and communicate with you, we may collect:
• First and last name
• Phone number
• Email address
• Residential address or event venue (for mobile or on-location services)
How Your Information Is Used
Your information may be used to:
• Manage and confirm appointments
• Contact you regarding your booking
• Maintain accurate client records
• Improve our services and client experience
• Send important booking information, updates or occasional information about new services and special offers (where appropriate)
Security
Client records are securely stored within our salon management software and are only accessible to authorised members of the Kate Sergi Makeup team.
We are committed to protecting your personal information and have implemented appropriate physical, electronic and administrative safeguards to help prevent unauthorised access, disclosure or misuse.
Disclosure of Information
Kate Sergi Makeup will never sell, rent or distribute your personal information to third parties unless required to do so by law or where necessary to provide services you have requested.
Access to Your Information
If you believe any personal information we hold about you is incorrect or incomplete, please contact us as soon as possible at info@katesergimakeup.com.au. We will promptly update any information found to be inaccurate.
Changes to This Policy
Kate Sergi Makeup reserves the right to update this Privacy Policy at any time. Any changes will be published on our website and will take effect immediately upon posting.